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Instagram

Reply to Instagram DMs, including replies to your stories, from the same inbox, and turn followers into customers.

How to connect

4 steps, done in a few minutes.

  1. 1

    Connect Instagram

    Open Manage Social Channels, choose Instagram and press Connect.

    Integrations → Manage Social Channels
  2. 2

    Sign in and allow messages

    Sign in to the Instagram account and allow ChattyFly to read and send direct messages.

  3. 3

    DMs arrive in the inbox

    Direct messages and story replies appear in the inbox. The AI sees which story a customer replied to.

  4. 4

    Choose who answers

    Keep AI auto reply on for instant answers, or switch it off and answer yourself.

More in Social and Messaging

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Let the AI handle the repetitive work while your team focuses on customers and growth.