AI-Powered Social Commerce Platform
Your Business Autopilot
Manage Everything in One Platform
Turn every customer conversation into a business opportunity. ChattyFly uses AI to reply, qualify leads, create orders, manage customers, and automate follow-ups—all from one intelligent workspace.
Built for Facebook, WhatsApp, Instagram, TikTok, WooCommerce and Shopify sellers.
Every Channel. One Intelligent Workspace.
- Facebook
- Messenger
- WhatsApp
- Instagram
- TikTok
- WooCommerce
- Shopify
Steadfast
Pathao
RedX
The Complete Journey
From First Message to Repeat Customer
ChattyFly connects every stage of your sales journey—automatically.
Customer Message
A customer sends a message from Facebook, WhatsApp, Instagram or TikTok.
- 1
Customer Message
New MessageA customer sends a message from Facebook, WhatsApp, Instagram or TikTok.
Assalamu alaikum! Product ta ki stock e ache?Unified Inbox · New Message - 2
AI Sales Agent Replies
AI ReplyThe AI Sales Agent understands the question, checks your business knowledge, and responds instantly.
Checking business knowledge
FAQ · Product data · Delivery policy
Ji, stock e ache! Apnar address janale delivery charge confirm kore dicchi.AI Reply · InstantHuman takeover available - 3
Lead Qualification
Lead QualifiedBuying intent is detected and the conversation becomes a qualified lead.
Lead Score86 / 100High Buying IntentSource: MessengerAssigned: Moderator Ayesha - 4
Customer Profile
Customer CreatedChattyFly creates or updates the customer profile with contact details, address, previous orders and lifetime value.
Nusrat Jahan · CS-2481
+880 17XX-XXXXXX
Mirpur, Dhaka
District detected automatically
New CustomerLifetime Value ৳0 → growing - 5
Order Creation
Order CreatedThe AI or moderator creates an order directly from the conversation.
Hair Care Combo × 1
৳1,390 + ৳60 delivery
Order #CF-1042Confirmed ✓Created from conversation - 6
Fulfillment
In TransitThe order moves through confirmation, processing, shipment and delivery.
NewConfirmedProcessingReady to ShipIn TransitCurrentDelivered - 7
Courier Automation
Courier AssignedCreate shipments through Steadfast, Pathao or RedX and receive delivery updates automatically.
Delivery update: In TransitConsignment created
Tracking synced by webhook
- 8
CRM Follow-up
Follow-up ScheduledAfter delivery, ChattyFly schedules review requests, reorder reminders or win-back follow-ups.
Review request
Scheduled · 3 days after delivery
Follow-up ScheduledReorder reminder
Scheduled · 30 days
- 9
Repeat Customer
ReorderedThe customer returns, orders again, and lifetime value grows.
2nd order placed
#CF-1187 · ৳2,140
Lifetime Value৳3,590 ↑Segment: Regular → VIP - 10
Analytics
Revenue UpdatedRevenue, team performance, AI performance and campaign attribution update automatically.
Revenue ↑
AI performance ↑
The Star of the Platform
Meet Your AI Sales Agent
It does more than answer questions. It helps you sell.
The agent answers instantly in your customer's language, using your FAQ, product data and policies — 24 hours a day.
Nusrat Jahan
Facebook Messenger · online
Everything a great salesperson does — without sleeping
- Answer customer questions
- Recommend products
- Understand buying intent
- Capture customer information
- Create orders from conversations
- Schedule follow-ups
- Hand conversations to moderators
- Work using your business knowledge
AI Knowledge & Automation
Train It Once. Let It Work Every Day.
Connect your business knowledge to a central AI brain. It stays synchronized, follows your rules, and answers like your best team member.
ChattyFly AI Brain
- Bot Profile
- FAQ Management
- Google Sheets knowledge
- Google Docs knowledge
- Product information
- Delivery policy
- Refund policy
- Working hours
- Fallback messages
- Spam detection
- Safety controls
Unified Smart Inbox
All Your Conversations. Finally in One Place.
Messenger, WhatsApp, Instagram and TikTok — one inbox, with AI or human mode per conversation, full customer context and order creation without leaving the chat.
- Assigned moderator per conversation
- AI / human mode switching
- Customer profile sidebar
- Internal notes & quick replies
- Unread indicators & timeline
- Lead intent labels
- Order creation from chat
2Nusrat J.
Order confirm korlam…
Rafiq H.
Delivery charge koto?
1Mim A.
Size chart ache?
3Sabbir K.
Stock e ache?
Smart Order Management
Run Every Order Without Losing Control.
AI-created, manual, imported or synced from WooCommerce and Shopify — every order flows through one lifecycle with payments, couriers and a complete activity timeline.
- Manual & AI-created orders
- Social order source tracking
- WooCommerce & Shopify sync
- CSV / Excel bulk import
- Incomplete checkout capture
- Order notes & call logs
- Payment status, paid & due
- Exchange order handling
- Invoice printing & bulk actions
#CF-1042
Nusrat J. · Messenger
৳1,450
In Transit
#CF-1041
Rafiq H. · WhatsApp
৳2,890
Confirmed
#CF-1040
Store · WooCommerce
৳860
Processing
Courier Automation
From Confirmation to Delivery
Create shipments through Steadfast, Pathao or RedX in one click, and let webhook syncing keep every delivery status current — including partial deliveries and returns.
- Automatic shipment creation
- Consignment tracking
- Webhook status sync
- Inside / outside Dhaka & sub-area charges
- COD charge & free-delivery threshold
- Partial delivery & return tracking
Inside Dhaka
৳60
Outside Dhaka
৳120
CRM & Customer Journey
Build Relationships That Keep Selling.
Every customer moves through a visual journey — and ChattyFly schedules the right follow-up at the right moment, automatically.
- After Sales Follow-up
- Reorder Reminder
- Review Collection
- Win-Back Campaign
- Complaint Follow-up
- VIP Follow-up
Review request due
Nusrat J. · delivered 3 days ago
Reorder reminder scheduled
Rafiq H. · in 27 days
Customer reordered 🎉
Journey: Purchased → Reordered
Customer Intelligence
Know Every Customer Beyond Their Last Order.
A living profile for every buyer — order history, lifetime value, segments, notes and location intelligence built for Bangladesh.
- Unique customer CS-ID
- Order history & lifetime value
- Average order value
- New / Regular / VIP segments
- Notes, calls & address history
- District / upazila / area detection
- Lead score & purchase probability
Nusrat Jahan
CS-2481 · Returning customer
7
Orders
৳12,430
Lifetime Value
৳1,776
Avg. Order
Tasks & Team
Keep Everyone Focused and Accountable.
Six roles, granular permissions and priority-driven due dates keep your whole team moving — from owners to moderators to accountants.
- Roles: Owner, Admin, Manager, Staff, Moderator, Accountant
- Granular role-based permissions
- Task states: pending → completed, overdue tracking
- Team & upsell performance
- Follow-up completion rates
- Full activity timeline
Confirm 12 pending orders
Assigned to Moderator Ayesha · In Progress
Role permissions
Accountant → payments only · Staff → no exports
Leads
Never Let a Potential Customer Disappear.
Every interested buyer is captured by channel, scored for intent, assigned to your team and tracked until they convert.
- Lead capture by channel
- Lead source & status
- Lead assignment
- Buying intent detection
- Lead-to-customer conversion
- Search, filters & CSV export
Sadia R.
ContactedTanvir A.
NewPriya S.
AssignedMarketing Intelligence
Connect Every Ad to Real Business Results.
Meta Ads analytics that go beyond clicks — see spend, revenue, profit and ROAS for every campaign, ad set and ad, attributed to real conversations and orders.
- Campaign, Ad Set & Ad breakdown
- Spend, Revenue, Profit & ROAS
- CTR, CPC & orders per ad
- Attributed customers
Meta Ads · demo data| Campaign | Spend | Revenue | ROAS |
|---|---|---|---|
| Hair Combo — BAU | ৳4,200 | ৳19,800 | 4.7× |
| Eid Collection | ৳6,500 | ৳24,100 | 3.7× |
| Retarget — Chat | ৳1,800 | ৳9,900 | 5.5× |
Reports & Dashboard
See What Is Working. Fix What Is Not.
Revenue, orders, customers, team, AI, courier and CRM performance — filtered by date, exportable to CSV, and honest about what needs attention. All figures shown are illustrative demo data.
- Revenue, orders & customers
- Product performance
- Team & AI performance
- Order health & courier performance
- CRM performance & sales reports
- Date filters & CSV export
৳2.4L
Revenue (demo)
312
Orders (demo)
78%
AI handled
Integrations Ecosystem
Connect the Tools Your Business Already Uses.
Social channels, stores, couriers, payments and ads — all wired into one connected workspace.
Social and Messaging
Every customer conversation flows into one intelligent inbox.
Facebook
Messenger
WhatsApp
Instagram
TikTok
Ecommerce
Keep store orders and social orders in sync.
WooCommerce
Shopify
Courier
Create shipments and track deliveries automatically.
Steadfast
Pathao
RedX
Custom Courier
Payments Recorded for Orders
Track how customers pay, including cash on delivery.
bKash
Nagad
Upay
Cash on Delivery
Manual Payment
Advertising
Connect ad spend to real orders and revenue.
Meta Ads
Subscription Billing
Your ChattyFly subscription is billed securely.
EPS — Easy Payment System
Credit-Based Usage
Flexible Credits Built for Growing Businesses
Every plan includes monthly credits. Credits are used only when ChattyFly performs valuable business actions.
- Create an order7 cr
- Create an incomplete order3 cr
- Create a CRM follow-up3 cr
- Create a task3 cr
- Create a customer3 cr
- New active inbox contact per billing cycle10 cr
৳1 = 10 credits
Top up anytime. Extra credits never expire and are used only after monthly plan credits run out.
24-hour grace window
If credits run out, ChattyFly provides a 24-hour fair-use grace window with up to 10% additional usage, so your business does not stop unexpectedly.
Extra credits never expire
Purchased credits stay in your account until you use them — no monthly reset.
Credit Calculator
Estimate your monthly usage. Calculations run entirely in your browser — nothing is sent to a server.
Estimated monthly credits
7,930
Recommended plan
Basic · ৳1,900/month · 30,000 credits
Pricing
Choose the Plan That Matches Your Growth
Billed monthly through secure EPS checkout. Upgrade, renew or top up credits anytime.
All plans include every core feature. Prices are validated securely in the app — links only carry your chosen plan.
Compare Plans
Every Feature. Side by Side.
All plans include the full ChattyFly platform — they differ in credits, products, team users and inbox seats.
| Features | Basic ৳1,900/month | Pro ৳2,900/month | Ultra ৳4,900/month |
|---|---|---|---|
| Monthly credits | 30,000 | 50,000 | 100,000 |
| Products | 20 | 50 | 70 |
| Team users | 10 | 30 | 50 |
| Inbox seats | 2 | 4 | 6 |
| AI auto reply | |||
| AI order creation | |||
| Unified inbox | |||
| CRM automation | |||
| Order management | |||
| Courier integrations | |||
| WooCommerce integration | |||
| Shopify integration | |||
| Meta Ads analytics | |||
| Reports | |||
| Role permissions | |||
| Credit top-up | |||
| 24-hour grace period | |||
| Start with Basic | Choose Pro | Go Ultra |
Billing
Secure and Simple Billing
From choosing a plan to an active workspace in minutes — with payment handled by a secure checkout.
- 1Select a plan
- 2Create your account
- 3Pay securely through EPS
- 4Workspace activates after verified payment
- 5Renew, upgrade or top up credits anytime
Who It's For
Built for the Way Modern Commerce Teams Work
From solo sellers to growing teams — ChattyFly is designed around real social commerce workflows.
“Illustrative example — replace with a real customer quote. ChattyFly is built so a small team can answer every message, confirm every order and never miss a follow-up.”
Sample Fashion Seller
Facebook & Instagram store
“Illustrative example — replace with a real customer quote. The AI Sales Agent is designed to reply in Bangla, qualify buyers and hand over to a moderator when it matters.”
Sample Beauty Brand
WhatsApp & TikTok seller
“Illustrative example — replace with a real customer quote. Orders, couriers and CRM follow-ups are meant to run on autopilot so owners can focus on growth.”
Sample Gadget Store
WooCommerce merchant
FAQ
Frequently Asked Questions
Everything you need to know about ChattyFly, credits and billing.
ChattyFly is a Business Autopilot platform for social commerce. It combines an AI Sales Agent, a unified inbox, order management, CRM automation, courier integrations and analytics in one workspace, so you can run your entire business from the conversations you already have.
ChattyFly connects Facebook, Messenger, WhatsApp, Instagram and TikTok conversations, and syncs orders from WooCommerce and Shopify stores.
Yes. The AI Sales Agent detects buying intent, collects the product, quantity and delivery address from the conversation, and creates the order — with an optional human approval step before it is confirmed.
Yes. Any conversation can be switched from AI mode to human mode at any moment. The AI pauses instantly and your moderator continues with the full conversation history in view.
Yes. Orders from your WooCommerce or Shopify store sync into ChattyFly, so social orders and store orders live in one order management view.
ChattyFly integrates with Steadfast, Pathao and RedX for automatic shipment creation and delivery status updates, and also supports custom couriers for any other partner you work with.
Every plan includes monthly credits. Credits are only used when ChattyFly performs valuable business actions — for example creating an order uses 7 credits, and creating a customer, task or CRM follow-up uses 3 credits each. A new active inbox contact uses 10 credits per billing cycle.
ChattyFly provides a 24-hour fair-use grace window with up to 10% additional usage, so your business does not stop unexpectedly. You can top up extra credits at any time.
No. Extra credits never expire, and they are only used after your monthly plan credits run out. ৳1 buys 10 extra credits.
Yes. You can upgrade, renew or top up credits at any time from your workspace. Upgrades take effect immediately.
Subscription payments are processed securely through EPS (Easy Payment System). Your workspace activates automatically after the payment is verified.
Yes. Your workspace data is isolated per business, access is controlled with role-based permissions, and payments run through a secure checkout. ChattyFly never sells your customer data.
Yes. You can bulk import existing orders using CSV or Excel files, and sync historical orders from WooCommerce and Shopify.
ChattyFly is designed for the way commerce works in Bangladesh — Bangla-friendly AI conversations, district and upazila address detection, local couriers like Steadfast, Pathao and RedX, and payments including bKash, Nagad, Upay and cash on delivery — while staying useful for social sellers anywhere.
Put Your Business on Autopilot
Let AI handle repetitive work while your team focuses on customers, growth and better decisions.